Our commitment to provide our customers with quality service and to ensure the safety of our operations has led us to make training a central point in the development strategy of OUEST ACRO.  We have established training programs adapted and tailored to the various technical profiles of the company:  technical trades training, rope access training and risk prevention.  In a constant effort to provide further safety, we have implemented a technique validation and authorization program for our employees and freelance personnel.

Rope Access work requires two very important skills:  a mastery of rope techniques as well as the trades in both the industrial and construction sectors in order to improve the technical skill level of the company.  OUEST ACRO uses in-house trainers (rope access practice techniques, risk prevention) as well as outside training agencies.  Within the training context there are general training sessions in addition to sessions specifically related to the operator. 

Type of Training	Name
General Training	SST - Work Rescuer and Lifeguard CACES - Operation of elevating platforms CQP - Professional Qualification Certificate for Rope Access
Safety and Security in a chemical environment	N1 and N2 - Chemical risk prevention - technician and foreman
Safety and Security in a nuclear environment	QSP - Quality Security Providers PRI - Risk prevention level 1 - technician PR2 - Risk prevention level 2 - foreman INSTNS - National Institute of Nuclear Science and Technology
Accreditation	H0, B0, H1, B1:  electrical sites HN1, HN2, HN3:  technician quality level, foreman level and insurance level M1, M2, MR:  mechanical technician, foreman RP1 - Radiation protection level 1 - technician RP2 - Radiation protection level 2 - foreman

Specific risk analysis for each site, technical and theoretical placement of the rope access technicians, periodic training, accreditation, monitoring of individual protection equipment, continual reflection, diverse projects completed with the CRAM et OPPBTP, and frequent work site visits are evidence of our commitment to safety and security. 

OUEST ACRO recently established a Working Conditions Health and Safety Committee (CHSCT).  Its goal is to help promote the health of its employees and to improve working conditions.  Company policy has been defined by the members of the Committee and Management. 

Training is central to the development of our employees.  In 2008, OUEST ACRO invested 7% of its gross payroll to training, despite a legal minimum of only 1,6%.  In total, 32% of this budget goes to security and safety training and the remaining 68% goes towards specific skill training (Rope Access, Management, etc...).  For 2009, a maximum number of people will be trained to be Work Rescuers and Lifeguards.  We will also begin the acquired experience validation process for Rope Access for those employees who have completed 4500 rope access work hours.